# New England Siding Contractor Coastal Windows & Exteriors Wins 2025 James Hardie Service Excellence Award for Third Consecutive Year - Link: https://mycoastalwindows.com/james-hardie-service-excellence-award-and-presidents-club/ - Published: 2026-07-07T03:34:48-04:00 - Author: Stephanie Vanderbilt ## Coastal Windows Earns 2025 James Hardie Service Excellence and Presidents Club Awards —Newly Recognized as a James Hardie Alliance Tier Contractor ![Coastal Windows & Exteriors receives recognition as a James Hardie Service Excellence Award recipient for exceptional customer satisfaction and service.](https://mycoastalwindows. com/wp-content/uploads/2026/06/Beverly-MA-North-Shore-JamesHardie-Reward-Recipient- 2026-CoastalWindows-1500x1000.jpg) ### **#1 Woman-Owned James Hardie Exterior Remodeling Company in New England Earns Dual Recognition — Triple Service Excellence & First-Ever Presidents Club for Award Winning Home Improvements ** July 3, 2026 – (Beverly, MA) – Coastal Windows & Exteriors (CWE) of Beverly has earned the 2025 James Hardie Service Excellence Award for the third consecutive year — one of only 30 companies selected from more than 8,000 Alliance members nationwide— and has simultaneously been named to the 2025 James Hardie Presidents Club Award. This distinction is held by fewer than 1% of James Hardie ALLIANCE members. The dual recognition makes CWE 1 of 2 New England contractors to earn the Presidents Club Award in 2025, and the only woman-owned President’s Club contractor in New England. The company was also newly recognized as a James Hardie Alliance Elite Tier contractor, standing as 1 out of only 6 in New England.  The James Hardie Service Excellence Award recognizes contractors who deliver outstanding homeowner satisfaction, verified through independent GuildQuality surveys. In 2025, only 30 companies out of more than 8,000 Alliance members earned this honor nationwide. Earning the award three years in a row reflects sustained excellence as a consistently top-rated exterior remodeling contractor across Massachusetts, New Hampshire, and Maine. “At Coastal, we believe that every home we touch tells a story. And our role is to protect that story — with exceptional materials, unmatched service, and a customer experience rooted in education and trust,” says Stephanie Vanderbilt, Owner, Coastal Windows & Exteriors. “James Hardie has been the perfect partner in helping us deliver that promise as the [best siding for New England homes](https://mycoastalwindows.com/ufaq/whats-the-best-siding-for-new-england-weather/).” ![Coastal Windows & Exteriors team members celebrating at the James Hardie Service Excellence Award event recognizing outstanding customer service and installation quality.](https://mycoastalwindows.com/wp-content/uploads/2026/06/Beverly-MA-North- Shore-James-Hardie-Service-Excellence-Awards-2026-CoastalWindows-1000x1500.jpg) “As a recipient of both the 2025 Service Excellence Award and 2025 President’s Club Award, Coastal Windows and Exteriors has set a high bar for quality, professionalism and customer satisfaction contributing to their [strong performance](https://mycoastalwindows.com/guide-to-energy-efficient-siding/) and continued momentum,” explained Marc Setty, Sr. Director of the Remodeling Segment at James Hardie. “We are proud to collaborate with their team and look forward to continuing our strong relationship as we work together to deliver exceptional homeowner experiences.” The Presidents Club Award carries an equally high bar. Awarded to fewer than 1% of James Hardie ALLIANCE members — just 32 companies across the entire United States— the distinction recognizes contractors who demonstrate exceptional dedication to Hardie® products through either outstanding overall sales volume or significant year-over-year growth within their market. Earning a place in the Presidents Club reflects strong market leadership, operational excellence, and a deep commitment to the values shared by James Hardie and the James Hardie ALLIANCE. CWE is 1 of only 2 New England contractors to receive the award in 2025. As a newly recognized James Hardie Elite Alliance Elite Tier contractor — 1 of 6 in all of New England — CWE meets the Alliance’s strictest installation criteria, including a minimum of 90,000 square feet of Hardie® products installed, a 7% or higher trim attachment rate, and ongoing manufacturer audits. The company installs James Hardie HardiePlank® lap siding, Hardie® Shingle, fiber cement lap siding, and Hardie® Panel across Massachusetts, Southern New Hampshire, and parts of Southern Maine. James Hardie fiber cement offers a 144% return on investment for New England homeowners.   “While Coastal continues to grow, they remain accessible and collaborative – from strategic business partners like myself and others at James Hardie, to the individual homeowners working on projects across their footprint,” shared Chris Vilandre, Regional Account Manager for James Hardie. ![Attendees gathered at a James Hardie Presidents Club event celebrating top-performing contractors and service excellence achievements.](https://mycoastalwindows.com/wp- content/uploads/2026/06/Beverly-MA-North-Shore-James-Hardie-Presidents-Club-2026- CoastalWindows-1500x1000.jpg) Both the Service Excellence and Presidents Club awards are anchored by independent verification. The Service Excellence Award requires a 95% or higher recommendation rate through GuildQuality homeowner surveys or a 4.9+ Google rating. CWE’s customer satisfaction scores consistently exceed these benchmarks, supported by more than 1,000 verified reviews and a 4.8-star Google rating — the highest volume of verified reviews among exterior remodelers in New England. In addition to its James Hardie credentials, CWE is the only contractor in New England holding both GAF Master Elite roofing certification and James Hardie Elite Preferred status — making it a dual-certified leader in full exterior remodeling. Services span energy-efficient windows, vinyl and James Hardie fiber cement siding, GAF asphalt roofing, and entry doors. ![Guests watching an outdoor performance during a James Hardie Service Excellence Award celebration event.](https://mycoastalwindows.com/wp-content/uploads/2026/06/ Beverly-MA-North-Shore-James-Hardie-Service-Excellence-2026-CoastalWindows-1500x1000. jpg) “It’s always a pleasure to see a woman-owned business earn such well-deserved recognition in a male-dominated industry,” shared Heather Jones, Director of B2B Marketing for James Hardie. “I work closely with the Coastal team and have witnessed first-hand their leadership when it comes to homeowner education and the overall consumer experience. It’s no surprise to see Coastal recognized as a Service Excellence Award winner yet again.”   “The Coastal team understands that every market has its own unique needs,” explained Adam Patterson, Senior Regional Sales Leader for James Hardie. “From ensuring the project and all products used stand up to the climate of your region, to maintaining the original look and warmth of historical buildings, Coastal does it all, with the help of their partners like James Hardie.” Coastal Windows & Exteriors was also recently named a Best of North Shore (BONS) 2025 winner by Northshore Magazine — marking the third consecutive year the company has earned this recognition. Unlike national rankings, the BONS award is local, reflecting the trust and loyalty of North Shore homeowners specifically. The three- year streak speaks to CWE’s consistent delivery of exceptional service, quality craftsmanship, and community commitment, reinforcing its standing as the #1 choice for exterior remodeling on the North Shore. ![Speaker addressing award recipients during a James Hardie ceremony honoring excellence in service, installation quality, and customer satisfaction.](https://mycoastalwindows. com/wp-content/uploads/2026/06/Beverly-MA-North-Shore-James-Hardie-Awards-2026-CoastalWindows- 1500x1000.jpg) Founded and owned by Stephanie Vanderbilt, Coastal Windows & Exteriors is the #1 woman-owned replacement company in New England on the Inc. 5000 and Qualified Remodeler Top 500 List, and the highest-ranked woman-owned home improvement company on the Qualified Remodeler HIP 200 at #125. The company climbed 52 spots from #177 on HIP 200 in comparison to last year — a 29% jump in ranking position. CWE also holds the SBA Massachusetts Business Person of the Year award, the Minuteman Service Award, and the back-to-back award winner BONS Editors’ Choice Award for 2023, 2024, and 2025. Homeowners across Massachusetts, Southern New Hampshire, and Southern Maine interested in James Hardie [fire resistant siding](https://mycoastalwindows.com/is-james-hardie-fire-resistant/) installation, roofing, replacement windows, or entry doors can contact Beverly MA contractor Coastal Windows & Exteriors for a free consultation. CWE also offers military veterans a $750 roofing discount on top of any current promotion, plus up to 20 years of financing based on credit approval. ## ABOUT COASTAL WINDOWS & EXTERIORS Established in 2010, [Coastal Windows & Exteriors](https://mycoastalwindows.com/) is a local woman-owned exterior remodeler, family-run and operated exterior remodeling company in Beverly, Massachusetts and Bedford, New Hampshire. Committed to providing homeowners with an empathetic and educational experience through exterior remodeling, Coastal Windows & Exteriors is recognized for numerous accolades including: SBA Massachusetts Business Person of the Year, GAF President’s Club Award, James Hardie Service Excellence Award, James Hardie President’s Club Award, Minuteman Service Award, Family Business of the Year, and the #1 Woman-Owned Replacement Company in New England on Inc. 5000 and Qualified Remodeler HIP 200 at spot #125. Additional Qualified Remodeler Top 500 List rankings include #4 overall and #4 among privately owned exterior remodeling companies in New England, and the only roofing company in the region to make the list. CWE is also #2 Top Satisfaction Leader in Home Improvement. The company has won the BONS Editors’ Choice Award 2023, 2024, and 2025. Coastal Windows & Exteriors stands out as New England’s top-rated remodeler with the highest volume of verified reviews. As a family-owned business rather than a franchise, Coastal provides homeowners with a local, one-on-one experience with an award-winning company they can trust. The company is a GAF-certified roofing contractor, James Hardie Elite Preferred Contractor, and offers energy-efficient replacement windows, vinyl siding, and entry doors.