Next Step Living Window ReplacementDear Homeowner,

Next Step Living has discontinued all operations leaving you without warranty protection.

Coastal Windows & Exteriors is the exclusive New England distributor for your current Soft-Lite windows. We will be able to order replacement parts at no cost to you, and provide service and labor at the standard industry rate.

Please fill out the form to add your name to our database to maintain your warranty protection.


You can also request a free estimate to complete any remaining windows as well as siding, roofing and entry doors. Now until February 28, 2018, we are offering 25% off our services for all former Next Step Living customers.

In addition, if you have any outstanding service items and you purchase windows from us, your service will be free.


If you have any existing service issues, would like to schedule an appointment for a free estimate and/or have any questions, please give us a call at 978-653-8653. We look forward to hearing from you and continuing to serve you in the future.

Best Regards,

Stephanie & David Vanderbilt

PS. If you would like a copy of the Soft-Lite Elements Window Warranty, you can download it here: Elements_Warranty

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