This is our 2nd time working with Coastal Windows, and each experience has been an absolute pleasure. The professional staff comes to the house and listens to our needs and provides helpful suggestions. Even the installer who comes out and does the final measurement is super. Very courteous and the quality of the product is excellent. It helps that their pricing is very competitive, and if we have future needs to improve our home Coastal Windows & Exteriors will be our first call.
The team at Coastal Windows & Exteriors responded quickly over the weekend when we had a problem with our roof. They were easy to communicate with and fit us into their schedule ASAP! I am super happy with our experience and the quality of their work.
From the moment we met Tim and Terry we knew this is the kind of company we wanted to work with. They came to our home to help us make a decision on a new roof. They were very knowledgeable and I might add very funny. We have signed with CWE and ar waiting for our new roof to be be put on. Thank you again Tim and Terry for making it so easy :)
I reached out to Costal Window and Exterior for a roof replacement. I had an appointment with Jim Faro the next day. Very professional, took measurements and showed me every layer of new product that would be going on my roof once they stripped the old shingles and such off. All in the same visit. I was given two quotes for my roof as I was unsure how big a project I wanted to make it. Jim worked with me to make sure I got what I wanted is working with me still to make sure my new roof goes on ASAP and I have some pretty bad damage from recent storms. I highly recommend Jim and Coastal Windows, I will be returning when its time to do siding!
Jim gave a great presentation!
The salesmen were great - no pressure or sales tactics like the other window companies we met with. We can't wait to have our windows installed!
Although I have decided to postpone my project, I had a great experience with Coastal. Tim and Terry were thorough in their explanations of the available products and answered all my questions. Quotes for the proposed work were provided quickly and accurately.
ADDENDUM: The siding is done and what a great job! The crew were friendly and professional, got the entire house resided in under a week! When they were finished, there was a slight adjustment we wanted, and they came back and handled it in an afternoon. Fantastic work! We've gotten numerous compliments on how our house looks now.We were looking to get the siding replaced on our house. We had two companies take a look and both gave about the same estimate, but Coastal went above and beyond to help us make it happen. When we weren't sure how we could afford it, their representatives pointed us toward refinancing, gave us contacts to get it done, and made sure we were okay every step of the way.But beyond that, they're also just incredibly friendly while still maintaining a great professional attitude. Tim and Terry were our representatives, and they made us feel listened to. They heard what we wanted, and helped us find a way to make it happen. When they left after our first meeting, we actually knew we could get good siding that would protect our home for decades to come and look nice doing it, and we wouldn't be drowning in debt afterward.
Cooper was our point of contact, his service was superb coupled with his knowledge of the high quality materials and manufacturing processes made the decision easy to move forward with a full house window replacement.
While waiting for our Windows to be installed. So far we were very happy with the salesman’s Cooper Knights. He was a knowledgeable sales person, professional, punctual and responsive. He was very patient and nice to explain or answer all my questions. We are looking forward to see our new Windows soon.
I recently had my home stripped and sided by Coastal Windows and Exteriors.From start to finish, they were great..The salesman that came to my home was not pushy and answered all of our questions and concerns.The crew that did the work where great, The job site was cleaned daily .Overall, the quality, speed and workmanship was A+.In dealing with the ownership about a material overage, the issue was handled swiftly, politely and to my satisfaction.I would highly recommend this company to other
Tim and Terry were great. Super helpful and professional and easy to work with. We're very excited for our new windows!
The sales person Tim and Terry where professionals, where knowledgeable, and very friendly. Not just all business they also had conversation with me. Spent time to explain the details.
This is a company that definitely cares about their customers.Our salesman was very professional, friendly and informative with all options available and worked with us to try to get the job done within our timeframe which was a huge help.Having worked for a local business that survived on its quality of customer service, I highly recommend Coastal.
From the Jim Faro’s sales presentation to the window installation by Joe and everyone in between this was a positive experience. Their customer service is outstanding and will recommend Coastal to my friends and family. Great job, thank you.
My family and I have used Coastal for numerous projects. We loved our experiences with Coastal due to their timeliness, professionalism as well as their craftsmanship. They stand by there product, work and warrantee.
While I'm waiting to have the windows installed, so far, the sales experience has been great. Dan knew everything about their windows, and didn't try to pressure me to get unnecessary upgrades. He answered my long list of questions that I sent him over several days. He responded quickly and thoroughly. I'm looking forward to the new windows!
Our experience with Coastal W & E has been wonderful! From the time my wife made the contact phone call- a live, professional, pleasant, person answered the call and set up an appointment for the very next day, to meeting Tim and Terry. Tim and Terry measured our home for siding and discussed our options, the process, and pricing. They explained everything completely and answered all our questions. They made it so easy! We also decided to update two windows. We met Joe when he came to measure the windows to ensure a smooth installation. He was a very nice gentleman and we feel confident we have chosen the perfect company to address our home's siding needs!
I can only speak (so far) to the sales experience, which was positive and low pressure. We worked with Terrance and Tim, who were very easy to work with, knew everything about their products and weren't trying to oversell or upsell us on stuff we didn't need. We ordered the windows and are just looking forward install now!
They were on time. The crews super very professional and tidy. I loved my new windows so much I used them again for a new roof. Coop Knight was a knowledgeable salesperson
Tim and Terry Did good job with explaining the windows and the benefit of install there windows . They were on time and even followed up on me two times after they first came over. I am looking forward on getting my windows installed
Lindsay De Santis
Tim and Terry were an amazing team. They came out and gave us a wonderful overview of the siding products and answered all of our questions. They were patient and attentive in their follow through as well. Looking forward to working with them to give our old antique home a face lift!
Tim and Terry came to our home and explained in detail the windows we were interested in purchasing. They went over company information, how the product is manufactured and the way it will be installed. They were punctual and professional - as well as funny. They were very easy to work with. We look forward to working with Coastal.
Tim and Terry came to my home and in a very professional manner explained the door we purchased and the way it will be installed.We are very happy to be working with Coastal.
We hired Coastal Windows @ Exteriors off from their Facebook ad. We had a house we were remodeling and our timeline had run out to to do all the work. They stepped in and provided accurate measurements and descriptions of the work and set a timeline that was reasonable for the work to be completed. We had a couple of hiccups when our first choice of siding became unavailable and then the same thing happened with the second choice. The factories closed down due to COVID issues. Coastal Windows & Exteriors stepped right up, found a new and better product and finished the work on-time and on budget. We would recommend you call them first for your next project!
We recently met with Tim and Terry of Coastal Windows and Exteriors about replacing some windows and siding our two family home. They were both very friendly and accommodating of our time. They went through all the details of the project and what to expect. We had some particular requests for the look of the overall project and they answered all our questions. They were professional and knowledgable and because of their service, we went ahead with the project. We look forward to having our siding and windows completed soon. Thank you!
We received three bids for replacing the siding on our house. We chose Coastal not only for their competitive price but were impressed by the experience and knowledge of representatives Terry O'Connor and Tim Allcott. As the project is still underway, we look forward to working with Terry and Tim and the crew at Coastal. Can't wait to see our 100 yr old house become new again!
My windows are not installed as of yet, but my experience with both Terry O'Connor and Tim Alcott were great. Both were professional, friendly and very knowledgeable. Also, both were very clear in explaining the process, cost, window warranties and timeline. I'm very happy with my purchase and I can't wait to see my new windows!!!!.
We called Coastal Windows & Exteriors to replace the siding and some windows on our house. Tim and Terry were here on time and prepared. They went over all the options and explained every detail. They are knowledgeable, patient and easy to talk to. Tim and Terry are a great representation of the company. We are waiting for the install and I'm sure that will go just as smoothly as the consultation did. I can't wait for our new look!
Mike Sargent (All About Flooring, NH)
Terry O'Connor and Tim Allcott have been great to work with. They came up from Mass to Derry, NH to meet with us and were very thorough in providing us with lots of options on siding and the associated prices on the spot. We have emailed them with a few changes and they respond right away. We are due to have our siding installed in about a week and I suspect with all the positive feedback we have seen online, and our interaction so far, that we will continue to be impressed with the company overall. We look forward to our house transformation and will complete the review when the job is done .
Emily has been a pleasure to work with! She's very attentive, punctual and very detailed oriented. She's been very easy to work with and has been a great partner in our project. I highly recommend Emily and the rest of the team at Coastal Windows & Exteriors for your next project!
We love our new windows! We were very happy with all aspects of the process and with every member of the staff at Coastal Windows. The staff were knowledgeable, courteous, and responsive. The installers followed the social distancing safety guidelines, worked efficiently, and showed pride in their work. The new windows for our kitchen are beautiful and completely open up the room. We would highly recommend Coastal Windows!
Fast, affordable, and outstanding communication. I had some concerns and they truly went above and beyond to address them! Highly recommended!
We had the pleasure of having Coastal Windows & Exteriors install vinyl siding and replace two windows. We got to meet with David himself to go over everything, was able to answer all of our questions. Working with Stephanie to set up the schedule for everything was a breeze, she was super responsive and even when we ordered custom shutters that took a little longer to get from the manufacturer; she still made sure to reach out with updates along the way. Now that everything is installed and complete we can't thank Waldir and his team enough, they were all very professional, cleaned up after themselves and left our house looking amazing. 10/10 would recommend or use again.
My wife and I contacted Coastal Windows to talk about siding our house and replace one window at our home and a large 3 bay window at my mother's home. Tim and Terry showed up on a Saturday and were both extremely knowledgeable, friendly and kind. They stayed for as long as we wanted to answer all of our questions. They were the first company that I ever hired on a first impression and how courteous they were. The house looks fantastic. Everyone that I know including neighbors and friends have commented on how great the house looks. One neighbor even thanked me for increasing his property value because of how the house looks. A 2 week job turned into 5 days. My wife could not believe how hard the installers worked and quickly they finished the job. I would definitely recommend Coastal Windows & Doors.Jim Botsolis
We met with Emily after scheduling an appointment to discuss replacing some windows & updating our old rotted exterior with vinyl siding. Emily arrived on time, was courteous (wore a mask & asked if she needed to remove her shoes-especially because it was rainy and muddy outside). She answered EVERY single question we asked (and there were a lot). She was patient, thorough, informative and very professional. The products they offer are by far the best and worth the investment to make our house stand the test of time. I highly recommend Coastal Windows & Exteriors for their attentive service, quality of product and professional team. Thank you Emily for all your patience and thorough exploration of options to make the right choice on materials!
Coastal Windows is hands down the most courteous, professional, and attentive business we have worked with since we bought our fixer upper. Our initial home visit by Tim & Terry told us everything we had to know about whether or not Coastal Windows was the right choice. They were right on time, knowledgeable, and genuinely excited for the work we were planning on doing together. They have kept great contact with us since, even sending us a personalized handwritten Christmas card. That was awesome! I cannot wait to see their good work come to fruition when the windows get installed.
I've contacted Coastal twice for help with my house and both times they were extremely honest, helpful and responsive! The first time was to get an estimate for siding and to replace a window. I was told that I didn't actually need siding (yet) and the window that was broken should actually be under manufacturers warantee and the sash could be replaced for free! (This was after being told by another person that I needed to replace my siding asap and the window would only cost an additional $600!) Based on the trust they built the first time, I called them again for porch windows (which most certainly need replacing!). Tim A. and Terry O. came out and both were just as fantastic as the first person! They explained everything, provided a lot of info I hadn't known, gave a very fair price and were incredibly responsive through the whole process! 5 out of 5 would use them again!
Terry O'Connor and Tim Allcott were great. They were very thorough in explaining the process, cost, construction, and final look. They were very responsive throughout the process following up with me regularly to make sure everything was going according to plan and that I was happy with my purchase. I would definitely use Coastal Windows and Exterior again.
They did siding on our home and looks great. The crew worked professionally. They were responsive to our needs. Highly recommend them. No major issues