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FAQ 2019-06-21T03:42:50-04:00

Frequently Asked Question

 Will the tubliner make my bathtub smaller? My tub is small to begin with and I can’t afford to lose any more space in the bathtub 2020-03-24T14:01:29-04:00

We custom-fitted acrylic tub is an exact replica of the customer’s tub so it will have the same exact interior space as their existing tub, however it will be raised 1/4“ due to the adhesive and thickness of the tub.

I don’t like the idea of going over my existing walls. What if I have mold and water damage back there? You are just covering up a problem. 2020-03-24T14:03:02-04:00

We never cover up a problem. We will never put acrylic over a wall that is not structurally sound. If there is water damaged drywall and loose tiles, we will remove it and do a wall repair and or replacement, before applying our new acrylic panels. Once the acrylic walls are sealed with our 100% silicone sealant, there will be no more chance of water penetration behind the walls.

I’ve seen those plastic bathtubs and walls and they have a tendency to crack and chip very easily. I want a product that is more durable. Do you have this type of tub? 2020-03-24T14:04:14-04:00

 I believe you are thinking of the inexpensive fiberglass tub and wall kits that are actually very easy to damage. We only uses the highest density weight acrylic that will stand the test of time. You can take a hammer to the rail of our tubs and they will not chip, dent, or crack.

Will HydroTherapy make me healthier? 2016-11-03T15:44:37-04:00

Thermal Effects: Both warm and cold baths can help lessen pain and discomfort while improving the healing process. Warm baths open up surface tissues which lead to increased blood flow and circulation which helps your tissues heal, oxygenate and purge toxins. Warm water slows down your internal organs and reduces aches and pains. Heat also increases the production of beneficial body hormones and stimulates the immune system. Warm, moist air can open up  congested or constricted airways in your lungs, throat and sinuses. Cold water therapy is effective for sprains and swelling and other issues.

Mechanical Effects: The massaging effect of the air bubbles creates beneficial chemical reactions in your skin and tissues which leads to increased circulation, oxygenating tissues and expelling toxins. Water decreases your body weight by 90% so it relieves physical stress from your joints and bones, helping to relieve pain and discomfort. This floating effect helps relax the body, because muscles don’t have to work as hard and are given a chance to relax.

How can Air and Hydro help me? 2016-11-03T15:22:40-04:00

Air and hydro massage therapy help with pain management, relaxation, calming the nervous system, reducing stress, tension and anxiety.  It also helps detoxify your body by stimulating your lymphatic system and helps improve blood circulation. Air bubbles give a light touch massage while soft bubbles flow from the bottom of the tub to the top of the tub gently massaging your entire body.

Hydromassage therapy provides a more vigorous, focused massage as water sprays out of the strategic jets hitting specific areas such as your lower back, arms, hips, legs and feet.

How do In-Line Heaters Work? 2016-11-03T15:19:37-04:00

Our tubs have a built-in internal pressure switch to control heater operation. This is very important as bathtub heaters will only maintain the water temperature that is put into the tub. Heaters will not increase the water temperature.

What is Aromatherapy? 2016-11-03T15:06:58-04:00

This is used for improving physical, mental, and emotional well-being of our central nervous system. A wonderful way to rejuvenate both body and mind.

What is Chromatherapy? 2016-11-03T15:06:24-04:00

This form of therapy balances a person’s physical, spiritual, mental and emotional energy with LED lighting design while creating a relaxing bathing environment.

What are MicroBubbles? 2016-11-03T15:04:48-04:00

Environmentally friendly, it removes dirt, odors and excess oil and has a massaging effect while oxygenating the skin. There is no scrubbing, rubbing, shampoos or chemicals used. The miniaturization and the removal of dead keratin with Micro-Nano bubbles improves dry skin.

MicroBubbles are 1/1000 the size of ordinary water bubbles.  They are small enough to get into pores of the skin. Their negative ions bond with dirt (positive ions) rise up taking all impurities out of the pores.

What is a soaking tub? 2016-11-03T15:03:50-04:00

Bathtub soaking stimulates the contact and temperature receptors on your skin which promotes relaxation and stress relief. Water is a great way to detoxify the body and replenish it with hydration. Soaking in water can be great for the nervous system and for blood flow for our hearts, lungs and the entire body.

Bathing therapy is an easy way to treat inflammation, tendonitis, infection, arthritis, carpal tunnel syndrome, bursitis, scoliosis, fibromyalgia, multiple sclerosis, injuries, back pain, and other painful ailments. It is also well known for preventing them. Water therapy is great for rehabilitation from accidents, traumas, strokes, connective tissue diseases and even asthma and other respiratory related problems. Bathing therapy increases blood circulation, helps strengthen the immune system and gives you more energy. It also reduces the effects of stress, reduces pain, improves sleep, prevents headaches, improves blood sugar, lowers blood pressure and possibly helps treat depression.

I want my windows to be energy-efficient, but I also want them to look special. Are your windows, siding, roofing and entry doors attractive yet energy-efficient? 2020-03-24T14:05:53-04:00

Absolutely, you should know that energy efficient does not mean ugly. You can have your cake and eat it too! Beauty is skin deep…read on!

Windows: We have plenty of window styles available designed to meet your every need and we insist on installing windows that look beautiful. There are 18 standard exterior color options, and 3 interior options (white, beige, wood laminate). We also have a custom color option for any exterior color and beauty is skin-deep as when you choose a solid Soft-Lite color, the “solid” color runs deep from the interior to the exterior of your window so you never have to worry about scratching the color off. You can also let the sunlight shine in with inside the glass mini-blinds-No more fussing with shades, blinds or window dressings. No more hardware to block your beautiful wood trim and so easy to operate.

Siding:  Yes, but only if you make the right siding choice. Foam-backed siding provides the best energy efficiency. Be sure to ask about the R-Value of the siding you are considering. The higher the R-Value, the more energy efficient the siding will be. We’re happy to discuss the different options and give you all the facts so you can make the best decision for your situation.  Authentic wide board traditional-colonial-contemporary designs with hand-milled cedar grain look in in 5 profiles: Double 4″, 5″, 6″, Single 7″, Triple 3″ in a selection of expressive colors to achieve even more distinction. This broad selection lets you choose among a wide variety of design options, including shakes, horizontal and vertical siding; traditional clapboard and authentically detailed “shaped” sidings; wide and narrow panel exposures; smooth, subtle and deep wood grain textures; plus a wide assortment of traditional and contemporary colors.  Up to 5X the impact resistance versus hollow back siding while having 21 beautiful colors to choose from, including seven deeper hues in the new Architectural Palette. Insulated siding improves energy efficiency by reducing thermal bridging — like a blanket, it is continuous insulation over the studs, which helps homes stay cool in summer and warm in winter, while available in a wide array of colors and styles to suit your needs.  Check out our beautiful colors here that are protected from weathering for life.

Roofing: According to the National Association of Realtors, a GAF designer roofing system can enhance your home by 7%!  You can benefit from timeless beauty with Good Housekeeping Seal of Approval’s premium asphalt shingles that offer uncompromising performance at a fraction of the cost of expensive slate or wood shakes.  Benefit from shingles with Class A Fire Ratings, reduced shingle blow off with Duragrip, Stainguard protection against blue-green  algae and impact resistance up to 130 MPH.  Have your cake and eat it too with GAF designer shingles and make your home stand out with amazing curb appeal!

Does all vinyl siding look fake? 2016-10-03T14:17:51-04:00

These days, vinyl siding is one of the most popular and most common siding material in the United States.  At a relatively low cost, it provides an appealing look with virtually no maintenance required. You can choose almost any color and style imaginable.  There are additives in the siding to enhance the colors and prevent damage from harmful ultraviolet rays.  We agree there are some cheap looking siding out there and we love the look of wood shake but want the benefit of maintenance-free siding along with the energy savings.  Today’s siding has come a very long way from years past.  The siding we carry today looks extremely similar to wood siding.  They are imprinted from multiple molds of wood siding and then produced in non-repetitive fashion. Click here to see all the styles and colors we offer. Our siding offers a variety of color design options that look like cedar shakes if you prefer or the sleek clapboard design with a lifetime warranty.   

Are your windows, siding, roofing and entry doors environmentally friendly? 2016-10-03T13:10:48-04:00

We live in a rapidly changing world and global warming with the rising cost of energy have increasingly become major concerns for many.  Luckily for you can be the change you wish to see in the world with Coastal.

Windows:  Our Soft-Lite Windows have a direct impact on lowering your energy bills and reducing your home’s carbon footprint. The Soft-Lite Elements windows are the highest-rated performing window in the industry exceeding all industry standards for energy efficiency as well as air and water penetration, and durability. Besides the energy savings, our vinyl windows are very environmentally friendly in other ways. The most important is that these windows last a lifetime – they don’t decay or rot. Low quality windows will soon end up in the landfill, but our windows stay on your home. Perfect Fit + tightest seal in the industry= reduced heating and cooling costs which reduces your carbon footprint. Solar Ultimate Glass can get a U-Factor down to a .16! One of the lowest air infiltration rates-.01 CFM-23TIMES more air tight than traditional wood windows! The Soft-Lite factory also is a good steward of the earth by minimizing waste and recycling all scrap materials.

Siding: Insulated siding fights thermal bridging by blanketing the outside walls and limiting energy escaping through the studs, increasing the overall R-value of the wall. The International Energy Conservation Code recognizes insulated siding as a form of continuous insulation in the 2015 Energy Code, and can be used as part of a compliance package to meet energy codes that are currently adopted. Industry’s thickest, energy-saving insulation delivers exceptional R-value {up to 5} performance (resistance to heat flow)….Benefit:  Reduces energy consumption, help lower utility bills giving you a warm and cozy home.

Roofing: We recognize that roofing is a petroleum product. We also offer eco-friendly solutions including products containing recycled materials, anti-reflective properties, and limited landfill waste options. We use recycled shingle waste to create new shingles and a Zero-Waste-to-Landfill initiative.  We also offer Cool Series Shingles which as Energy Star qualified are Class IV impact resistant.  All of GAF shingles have advanced protection shingle technology which reduces the use of natural resources while providing superior protection for your home. .  Coastal Windows & Exteriors has been recognized by GAF and the U.S. Green Building Council as being an environmentally responsible contractor. To be admitted, a contractor needs to demonstrate their on-going commitment to sustainability by being part of GAF’s Green roofer program and successfully pass a written test and complete a Sustainability Assessment.

Entry Doors:   Polyurethane Core reduces energy loss and decreases energy bills.  Our ProVia Entry Doors won Environmental Stewardship at 9th time recognition by Energy Star-the only door manufacturer to do s!  Our new door line called Embarq has .1 U-Value and dual perimeter seal for greater efficiency.  The factory also empowers “green” factory processes using low VOC.

These are just a few benefits that Coastal Windows, Siding, Roofing and Entry Doors can help your home…and your peace of mind.  

What is the difference between a roof and a roofing system? 2016-10-03T13:04:49-04:00

Some contractors will try to tell you that a roof is simply about nailing shingles to plywood. This is simply not true. Shingles are a part of roofing systems. Many people equate a new roof with new shingles, but there is much more to it if you want to have the right protection for your home. We install roofing systems, with all the parts designed and installed to work together.

We believe a great roof starts with using the best quality roofing materials. That’s why we use GAF, they simply manufacture the highest quality roofing materials and the most top rated roofing manufacturer in the USA.  GAF has a well-earned a reputation for being consistently more innovative than other roof manufacturers.

Roofing needs to be a complete system that incorporates 6 major parts that are vital to the longevity and the functionality of the roof.

  • Ridge and Soffit vents that allow your home to breath. It has to protect your home from the elements while letting air flow through to properly ventilate the space.
  • Leak Barrier Protection creates a seal that helps keep water out at the most vulnerable areas of your roof. Coastal does 6’ of protection compared to others at 3’.
  • Synthetic Roof Deck Protection is a permeable synthetic second layer of protection for your home that prevents roof rot and 600 times stronger than felt.
  • Starter Strip Shingles is important as they increase the longevity of the roofing system with prevention of shingle blow off up to 130 mph.
  • Lifetime Shingles is made to protect your home with the best combination of weight and performance that modern technology can deliver.  No wonder why its America’s #1 shingle!
  • Lifetime Ridge Cap Shingles is last and must be done correctly to prevent leaking.

At the end of your roofing job, GAF (the manufacturer) sends a factory representative to do a 40-point inspection to ensure that we have installed the entire roofing system properly. To best understand full roofing systems as well as their individual components, please visit this page.

Why choose vinyl windows? 2016-10-03T12:42:24-04:00

Vinyl windows give you a lot of choices. You can achieve the look you want without a lot of hassle. Vinyl never needs painted and require virtually no maintenance. They don’t warp and offer state of the art insulation. In short, expect vinyl to be beautiful, energy efficient choice that will last. And a transferrable lifetime warranty with a high return on investment helps too!  Or maybe you want to start saving money on your energy bills because you have drafty windows, seal failures or don’t properly operate.  Click here for a full list of window warning signs to see if you should replace your windows.

How Does Air Infiltration Impact Energy Loss? 2016-10-03T12:39:00-04:00

Air infiltration is a big deal, and the most energy efficient windows are equipped with features such as weather-stripping, heavy duty airlocks, and other features to block out drafts. To add perspective, consider that the industry average cfm rating of .30 allows the equivalent of 24 soda cans of air per minute of cold air transferring through your windows in the winter. Compare that to Soft-Lite at just .8 soda cans of air per minute, the lowest air infiltration rate in the industry. If windows account for 10% of air leakage in a home, it’s important to have the lowest air infiltrated window on the market.

I hate how “drafty” it feels around my current windows and doors. Will my new windows and doors stop this? 2020-03-24T14:08:37-04:00

Absolutely!  Windows & doors account for 21% air leakage in a home so make sure you get the best products in the industry to help make your home energy-efficient and save on your energy bills.

  • Our Soft-Lite Windows & sliding glass doors are designed for water and air impact to resist water and wind and that ultimately keeps your home warm, comfortable, and dry. Wind resistance is also tested by the American Architectural Manufacturers Association with a continuous stream of pressurized air at 25 miles per hour. The industry maximum for air infiltration for replacement windows is 0.30 cfm (cubic feet per minute) in order for a window to qualify as Energy Star Certified. The best windows on the market have an air infiltration rating as low as 0.01 cfm at 25 miles per hour. This is 23 times more efficient than most major wood window manufacturers such as Pella, Anderson, Marvin and Jeld-Win.
  • Our ProVia Entry Doors come with energy efficient Q-lon Weather Stripping. This protection runs along the top and sides of the door and interlocks for the most efficient seal and keeps moisture, air and dirt out of your home.
Do your windows and doors come in custom sizes? 2017-02-05T17:29:15-05:00

Yes. All of our patio and entry doors are customized to 1/8” increments, allowing a perfect custom size application.

Should I replace my Entry or Sliding door? 2017-01-13T02:21:44-05:00

Typical warning signs to replace your siding glass or entry door are:  difficult to open and close, light shining around the edges of the doors, very drafty, moisture between panes of glass (seal failure), use of draft snakes, water damage, high cooling and heating bills and noticeable temperature drop near your door.  Also, if you are unhappy with the look of your door, we can help you find a door that will significantly upgrade your home’s appearance. To learn more about entry or sliding glass warning signs click here.

How secure are your windows & doors? 2017-02-05T17:39:24-05:00

This is an excellent question. Windows & Doors are meant to provide shelter but no matter how good a windows or an entry door looks, its first job is to help keep you and your family secure.

Our Soft-Lite windows have hidden, integrated tilt latching locking systems which allows you to operate the windows in one graceful motion, using only the low profile lock lever. This tilt latch lock is engineered with a bolt type tilt engagement rod, which is stronger than the typical latch proving you with a more secure window. They are also Soft-Vents locks which can limit sash travel to allow for ventilation.

Our ProVia Entry Doors have a super tough 20 gauge security plate for extra strength and to prevent kick-ins. Installation is also crucial for a secure fit, and we always deliver best quality installs. Our ProVia entry doors also have Impact-Shield to protect your home from harshest storms and help deter burglaries.

Why is vinyl such a popular siding choice? 2016-10-03T12:12:42-04:00

Vinyl, as long as it is high quality vinyl, looks great and makes a home look beautiful for a lifetime. It requires almost no maintenance and foam-backed options are energy efficient. Combine those factors with its affordability and you have a very popular product.

How long will it take to get my siding installed? 2016-10-03T12:12:18-04:00

This can vary, but once the job starts you can typically expect it to take a few days up to one week.  During your consultation, we can give you information on how long it will take to get your siding delivered from the manufacturer, when we can schedule the installation, and how long the installation will take.

What do you mean when you say your siding is “virtually maintenance free“? 2020-03-24T14:09:59-04:00

Well you won’t have to worry about painting the exterior of your home. To keep your siding looking refreshed and new, use a garden hose to rinse it off occasionally. Remember, amazing siding means never scrape and paint again…ever!

Is painting cheaper than siding? 2016-10-03T12:10:43-04:00

Yes, if you’re referring to the short term. Siding should last up to 30 years, which can save you up to six painting jobs if you paint once every five years. At that point, siding practically pays for itself. Our siding has a permanent finish with authentic, subtle beauty which eliminates scraping and painting forever. Coastal siding and accessories are backed by lifetime limited warranties, including an industry leading fade warranty and is also certified under Vinyl Siding Institute’s color retention standard, ASTM D6864. This ensures our colors resist major changes in a variety of climates.  Bottom Line- you never own a paint job….why lease when you can own?

What factors should I consider when choosing siding? 2016-10-03T12:09:38-04:00

You should consider the Following:

  • Get an experienced installer.
  • Carefully consider the warranty.
  • Choose the type of siding that fits your needs.
  • If you’re selling the house, make sure the warranty is transferrable.
  • Identify the types of elements your home experiences on a daily basis to pinpoint which type of siding is right for you.
  • Have the estimator look for rot in the home. This could be a sign of more serious problems.
How does vinyl siding compare with other siding materials? 2016-10-14T13:08:58-04:00

Coastal Windows & Exteriors offers a broad range of vinyl siding products, so you can choose one that’s affordable and right for you. Whichever you choose, you can expect the highest quality and lasting beauty. And Coastal Windows & Exteriors vinyl siding never needs painting or staining. It doesn’t chip, peel, dent or rot, so you can forget costly repairs. Just rinse occasionally with a garden hose. In addition, Coastal Windows & Exteriors vinyl sidings are backed by a strong Lifetime Limited Warranty. And because vinyl is the preferred siding for more and more homeowners, it retains most of its installed cost. Moreover, Coastal Windows & Exteriors premium vinyl siding provides all the beauty of expensive wood sidings with your choice of smooth or grained surfaces; rich, low-gloss colors; and a variety of classic siding profiles.  Our premium vinyl siding:

  • Repels downpours while the insulating layer breathes freely to keep your home comfortable
  • 16’8″ fine milled extended panel length does not require face nailing or unsightly caulking so you can have more panel and less seams.
  • It’s actually 39% longer than a standard 12′ panel yielding a straighter, virtually seamless New England Home.
  • Rolled top nail hem provides added rigidity which gives you peace of mind with New England’s extreme weather.
  • Industry’s thickest, energy-saving insulation delivers exceptional R-value {up to 5} performance (resistance to heat flow) which reduces energy consumption, helps lower utility bills giving you a warm and cozy home.
  • High-performance form-fit insulation adheres to the outer panel for enduring strength, with no tearing or rattling, even in extreme winds.
  • Innovative locking mechanism combined with rolled top nail hem stands up to extreme winds- up to 180 MPH-that seals the panels to lock out air and moisture.
Do you do half roofs? 2016-10-03T12:07:21-04:00

Yes, but if we tie into anybody’s work other than our own, we cannot supply the same warranty as a whole roofing system. To insure the ridge vents are working in conjunction with the soffit vents and that the whole roof is working properly, the products on the roof need to match up.

Should I replace or just repair my roof? 2016-10-03T12:06:26-04:00

There is no way to answer this without looking at it. But here is the great thing about working with Coastal Windows & Exteriors: you won’t have to worry that. We are not going to pressure you into something you don’t want or need. We take a look at your roof and then we make a recommendation. We then take it a step further and educate you on why we think it is the best choice. You will be given a firm, fair quote and then we step back and let you decide.

You will typically need to replace your roof if it is 10 years or older and show warning signs such as curling shingles, leaks, ice dams, algae/mold growth and/or high energy bills.  To learn more about warning signs your roof needs to be replaced click here.

How long does window, siding, roofing and/or entry door installation take? 2016-10-03T12:04:30-04:00

Windows:  Typically it takes one day or less depending on the amount of windows and any construction needed.

Siding:  Between 1-2 weeks depending on any special orders or extra construction.

Roofing:  1-2 days depending on any needed structural work.

Entry Doors:  Usually one day.

If I purchase your windows and doors, can I expect to save money on my energy bill each month? 2020-03-24T14:11:28-04:00

Our Energy Star rated windows and doors almost always result in lower energy bills – often much lower. A lot of people don’t realize that windows and doors account for 21% of air leakage in a home and can account for up to 40% increase on their energy bills.

How much will my windows, siding, roofing, and entry doors cost? 2016-10-03T12:00:41-04:00

To give you an accurate price, we need to talk to you about your specific needs. We think any honest home improvement contractor should visit the home and see what is being replaced and talk to the homeowner/s, you before providing a firm quote. We can promise you this: a firm, fair quote and plenty of time to look it over with ZERO sales pressure. If you decide to work with us, you won’t pay until you are satisfied.

Do you have pictures of your replacement windows, siding, roofing and entry doors installed?  Can I see examples of your work? 2020-03-24T14:12:44-04:00

Yes. Visit our Gallery here and choose the product/s you want to see. We encourage you to look at our work AND talk to our customers. We will give you as many references as you would like- just call us for homes in your town!

I’m interested in getting a quote to replace my windows, siding, roofing and entry doors, but I don’t like the idea that I will have to put up with a pushy salesperson to do it. 2020-03-24T14:13:56-04:00

At Coastal Windows & Exteriors, we believe in No Pressure and put the focus on education first.  It is a sad fact that some companies do make you feel like the only way to get them to stop talking is to agree to hire them. We hate that as much as you do. You will never be pressured to work with us.

Is installation difficult…can I do it on my own? 2016-10-03T11:51:52-04:00

We don’t recommend trying to install windows, siding, roofing and entry doors yourself unless you have professional level carpentry skills. Installation of any home improvement should really be done by a trained professional.  If not installed correctly there could be serious damage done to your home or injury to someone.  Many insurance companies will not pay on future claims that were a result of poorly done work and may require bids from multiple licensed contractors. If you do hire someone, we don’t recommend hiring a general handyman or a company that does general repairs.  Remember experience in a field matters as well as specific training and licenses.

  • Since the door is the first impression of your home, any kind of sloppy or less than professional installation will be extremely noticeable. An entry door to your home not only is the first thing someone sees when entering your home but need to have a custom fit to reduce any air infiltration to save on energy bills. A door installer will make sure your door is fit to the 1/8” and be properly insulated to the specific entry way.
  • Also, installation can affect energy efficiency – windows need to fit snugly against the weather stripping. Doing it yourself might cost you more in the long run. Windows alone account for 10% of air leakage in a home so you want to make sure have the lowest air infiltrated window on the market, Soft-Lite Element Windows and are properly installed by a licensed installer trained by the manufacturer specifications.
  • Roofing on your own is not only extremely dangerous to yourself but it unsafe for your home as you need to make sure you protect your home against all forms of weather. Roofing is not only about shingles but a roofing system together that acts as the first line of protection to your home.  The 6 major parts of a roofing system are vital to the longevity and the functionality of the roof.
  • Siding should be installed by a professional installer as improper installation can often result in long-lasting, costly consequences. Beyond having your manufacturer’s warranty voided, improper installation of vinyl siding can cause many problems. Vinyl siding can buckle and “oilcan” if fasteners are overdriven, potentially allowing moisture into the walls of your home.
I am selling my home so what are the resale values for windows, siding, roofing and entry doors.  2020-03-24T14:17:10-04:00

Remodeling magazine said that “the highest payback comes from projects that give an older home the same features that have become standard in new homes.  Replacement jobs—such as door, window, and siding projects—generated a higher return than remodeling projects. Replacement projects averaged a return of 61.5% while remodeling projects scored 57.3%.” When grouped by job type, replacement projects such as window and siding jobs (77-80% ROI) performed better than kitchen and bath remodels (60-65% ROI).  All of our products have a lifetime transferable warranty to make sure that the next owner can have a peace of mind but also helps you when to you go to negotiate price of your home.  The current Cost vs Value report can be found here for this year’s return on investment for roofing, siding, windows & entry doors.

Are there any tax rebates for windows, siding, roofing and entry doors? 2016-10-14T13:08:58-04:00

Tax rebates and incentives change every year. Currently, for 2016 these are the tax rebates that are offered.  Please see a Coastal Windows & Exteriors representative for more details.

SidingYou can get a $500 tax rebate as long as you use a progressive foam product with siding.  There is a list of certain insulated drop in products that qualify.

Roofing There is a tax credit for ENERGY STAR certified asphalt roofs with pigmented coatings or cooling granules designed to reduce heat gain for 10% of the cost, up to $500. Americans spend about $40 billion annually to air condition buildings and qualified roof products reflect the sun’s rays an can lower the roof surface by 50F.  This can help decrease the amount of heat transferred into a home and can reduce air cooling up to 15%.  If you have a solar system on a new roof, a portion of that new roof may be able to get a 30% tax savings based on structural need.  Please see a Coastal Windows & Exteriors representative for more details on these roof tax incentives.

Windows & Doors – 10% of the cost (not including installation costs), up to $200 for windows and up to $500 for doors


Doesn’t the quality of the roof come down to the quality of the shingles? 2016-09-30T13:07:04-04:00

The quality of your shingles is very important and that is why we insist on using GAF manufactured shingles. But don’t forget, the quality of your roof is not just about the materials – who installs your roof is just as important. Even if you have the very best quality materials, poor installation can lead to a roof that fails quickly with improper techniques such as not enough ice & water shield to protect your home or not using proper adhesive for shingle blow-off.   With Coastal Windows & Exteriors, you do not have to guess about our quality. We are certified GAF Master Elite contractor. This is the highest level of certification offered by GAF (the biggest shingle manufacturer in the United States) and a designation that only 2% of roofing contractors have earned. Not only do you get a peace of mind, but you get a transferable 25 year labor workmanship warranty and lifetime on the shingles.  Click here to learn more about this warranty.

Also according to the National Association of Realtors, you can increase the value of your home by 7% with a new GAF roofing system.

I know I should replace my windows, siding, roof and/or entry doors, but paying for it all at once would be challenging. Do you offer payment plans? 2020-03-24T14:18:23-04:00

Actually, over 60% of our customers take advantage of our financing when installing a new windows, siding, roofing and/or entry doors, so you are far from alone. We’re homeowners just like you and we are here to help. Yes, this is something that separates us from so many other home improvement companies. We never make our customers feel like asking financing is a burden to us. We are absolutely committed to making applying for financing very easy. There are many different options for all kinds of situations – including some 0% choices. Our lending partners have great financing choices, including some no interest and no payment for-a-year options. And the BEST part is that you find out in less than ten minutes on the phone at an appointment- hassle free so you can focus on your home improvement projects.  We use companies such as GE, Enerbank, GreenSky as well as we qualify for MASS Save loans. Perfect credit is not necessary; decent credit will get the job done. We make this process simple – we are on your side and want to help you get your project done. For more details, please visit our Financing page by clicking here.

Do your windows, siding, roofing and entry doors come with a warranty? Can I see the actual warranty? 2020-03-24T14:19:38-04:00

We don’t just give warranty details, we post the actual warranty right here online. Click on the following product links to view actual warranties.

Windows: With Coastal Windows & Exteriors, what makes our warranty unique is that it is a transferrable lifetime warranty. You will have a one year labor workmanship warranty from us and a lifetime warranty from Soft-Lite around since 1934– IN WRITING. You are protected. Click here to see the printed warranty for complete details.

Siding:  This Lifetime Limited Warranty is transferable if you sell your home. It also includes fade and hail damage coverage. There is no difference in warranty between our foam-backed or regular siding. Email us and we’ll send you a copy of the printed warranty for complete details.

Roofing:  We offer what we consider to be the very best warranty in the entire roofing industry. We don’t make that claim lightly. We challenge anyone to find a warranty that is stronger than the GAF Golden Pledge Lifetime Warranty {link to CWE roofing page}.  We actually pay extra to the manufacturer to be able to offer this level of protection to our customers. This roof and warranty are so superior they have earned the Good Housekeeping Seal of Approval.  This warranty covers both labor and materials and the shingles are covered for the lifetime of a home (they estimate this as 50 years)– about 5 times as long as a typical warranty. Our installation and sales team have also won two awards through GAF:  Training Excellence for our commitment continuous educational training and Installation Excellence demonstrating a high level of quality GAF inspected work giving the consumer the Peace of Mind on a quality installation.  Click here to see the printed warranty for complete details.

Entry Doors: The best exterior doors are when the manufacturer warranties against material or building defects and failure with normal use.  ProVia offers a lifetime warranty on their doors and 10 years on the finish. The paint is applied with a state-of-the-art electrostatic paint application to ensure a consistent even coating. Experience craftsman style with hand-applied stain to your fiberglass door for that true woodgrain look.  Then the doors are oven-cured to ensure long lasting durability.  The paint process Click here to see the printed warranty for complete details.

Do you have proper licensing and insurance? 2016-09-30T12:41:31-04:00

Absolutely, this question is very important to ask any contractor doing any work on your home (you’d be surprised how many contractors aren’t). If they are not insured, or under-insured, you will be liable if someone gets hurt. Never be afraid to ask any company for proof of insurance and licensing – you have every right to know and protect yourself. We happily provide proof to all our customers.

Who will come to my home to install my windows, siding, roofing and entry doors? Why sets your install team apart? 2020-03-24T14:20:50-04:00

All of our installers are licensed, bonded and insured. 

They are required to sign a 25 Point Installation Agreement to ensure they follow Coastal Windows & Exteriors’ Code of Ethics prior, during and the end of every job.  It is part of Core Value #6:  Quality Workmanship EVERY Day for EVERY Job!  We also have a “Don’t Pay Until You Are Satisfied Policy”- we want to make sure you are happy!

Windows & Doors:  Our licensed, bonded and insured window and door installers are craftsmen by trade and you won’t find better installers.  They all perform critical measures down to the 1/8” to make sure your custom windows and doors have an airtight fit.  Click here to learn about the importance of window and door insulation.

 Siding:  Our siding installers are certified by the Vinyl Siding Institute who are licensed to be trained to manufacturer specifications.  All siding we sell is installed by manufacturer trained installers. Our special partnership with the manufacturer means you get a best of the best installers. After all, you simply can’t get a more professional, better trained crew than those who have been trained by the manufacturer – they know their own product better than anyone.

Roofing:  Our company works with the biggest roofing company in America, GAF. As direct partners of GAF, we come out to your home, measure the roof, go over styles and options, colors, warranty, and leave you with a no-cost estimate. Our dedicated team works directly out of the GAF warehouse. Since we are a Master Elite contractor offering you 25 labor workmanship warranty and lifetime on the shingles, we have strict guidelines in the installer we choose to work on your home.  They must meet the regulations such as 6’ of Ice & Water Shield and 6 nails to every shingle to pass this GAF warranty checklist.

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