We needed a quote for our basement windows, our roof and sidings and with our busy schedule my wife and I we had to fit multiple contractors in a short time to see our porch, our siding and our windows. William impressed us with his professionalism, he went above and beyond giving us all his input, doing his presentation, showing us all the products. I will certainly be doing business with him.
Jessica Mosley Johnson
This review is only for the sales part of the process since the windows haven't been installed yet. Jim Faro came out in mid-October to give us an estimate on replacing some of our windows and was wonderful. He was patient, kind, professional, explained everything in detail, and answered all of our questions. He wasn't pushy at all and even offered us alternatives to try to save us some money if we wanted, though we didn't go with his suggestions. Their price was similar to others and around what we expected it to be.We're still waiting for the windows to be installed so can't comment on the product itself or quality of labor/install. Estimated start date had been end of Dec. We will update once complete.
House Saiauski Saves
Excellent experience from start to finish. Initial meeting went great and was informative of what to expect. Installation likewise was excellent. The old roof had more damage than first suspected but was still taken care of within a day. Everyone was professional and great to work with on this project. Will definitely use again for future projects.
In November Jim Faro helped me get a new roof on the house. He was very professional and always answered my questions. The roofers were great. I have a small roof so it was done in a day including clean up. My roof looks amazing. I was so thrilled with the quality of work I chose Coastal Windows to do my siding. Again Jim helped me through the process, showed my all the parts and pieces that would be involved in residing the house, and even helped me with the loan application. He made sure I understood everything before I signed any of the paperwork. 10/10 I recommend Coastal Windows.
Tim and Terry were easy to work with polite and show up on time.Had them come by for a vinyl siding job.
Jake was very professional, straight forward, and informative. I was already aware of the good reputation and quality the company is known for and I'm glad to be working with them.
I purchased a front entry door from Coastal and was so happy with the sale and service I decided to use them for a storm door as well.Tim and Terry are terrific.
It was a pleasure meeting Tim & Terry. They came to my house to discuss the options for my roof, the process and the pricing. They explained everything and answered all my questions.
Tim Allcott and Terry from the sales team were awesome to work with! Super responsive, very knowledgeable, and professional to work with. The professional modelling tool to showcase exact specs was outstanding, and the sales team was top notch.
What an amazing team! I didn’t move forward with the project due to some personal reasons but I will be calling them as soon as I am ready to move forward on the job. Great follow up and follow through with creative financing options. Highly recommend!
This is our 2nd time working with Coastal Windows, and each experience has been an absolute pleasure. The professional staff comes to the house and listens to our needs and provides helpful suggestions. Even the installer who comes out and does the final measurement is super. Very courteous and the quality of the product is excellent. It helps that their pricing is very competitive, and if we have future needs to improve our home Coastal Windows & Exteriors will be our first call.
The team at Coastal Windows & Exteriors responded quickly over the weekend when we had a problem with our roof. They were easy to communicate with and fit us into their schedule ASAP! I am super happy with our experience and the quality of their work.
From the moment we met Tim and Terry we knew this is the kind of company we wanted to work with. They came to our home to help us make a decision on a new roof. They were very knowledgeable and I might add very funny. We have signed with CWE and ar waiting for our new roof to be be put on. Thank you again Tim and Terry for making it so easy :)
I reached out to Costal Window and Exterior for a roof replacement. I had an appointment with Jim Faro the next day. Very professional, took measurements and showed me every layer of new product that would be going on my roof once they stripped the old shingles and such off. All in the same visit. I was given two quotes for my roof as I was unsure how big a project I wanted to make it. Jim worked with me to make sure I got what I wanted is working with me still to make sure my new roof goes on ASAP and I have some pretty bad damage from recent storms. I highly recommend Jim and Coastal Windows, I will be returning when its time to do siding!
Jim gave a great presentation!
The salesmen were great - no pressure or sales tactics like the other window companies we met with. We can't wait to have our windows installed!
Although I have decided to postpone my project, I had a great experience with Coastal. Tim and Terry were thorough in their explanations of the available products and answered all my questions. Quotes for the proposed work were provided quickly and accurately.
ADDENDUM: The siding is done and what a great job! The crew were friendly and professional, got the entire house resided in under a week! When they were finished, there was a slight adjustment we wanted, and they came back and handled it in an afternoon. Fantastic work! We've gotten numerous compliments on how our house looks now.We were looking to get the siding replaced on our house. We had two companies take a look and both gave about the same estimate, but Coastal went above and beyond to help us make it happen. When we weren't sure how we could afford it, their representatives pointed us toward refinancing, gave us contacts to get it done, and made sure we were okay every step of the way.But beyond that, they're also just incredibly friendly while still maintaining a great professional attitude. Tim and Terry were our representatives, and they made us feel listened to. They heard what we wanted, and helped us find a way to make it happen. When they left after our first meeting, we actually knew we could get good siding that would protect our home for decades to come and look nice doing it, and we wouldn't be drowning in debt afterward.
Cooper was our point of contact, his service was superb coupled with his knowledge of the high quality materials and manufacturing processes made the decision easy to move forward with a full house window replacement.
While waiting for our Windows to be installed. So far we were very happy with the salesman’s Cooper Knights. He was a knowledgeable sales person, professional, punctual and responsive. He was very patient and nice to explain or answer all my questions. We are looking forward to see our new Windows soon.
I recently had my home stripped and sided by Coastal Windows and Exteriors.From start to finish, they were great..The salesman that came to my home was not pushy and answered all of our questions and concerns.The crew that did the work where great, The job site was cleaned daily .Overall, the quality, speed and workmanship was A+.In dealing with the ownership about a material overage, the issue was handled swiftly, politely and to my satisfaction.I would highly recommend this company to other
Tim and Terry were great. Super helpful and professional and easy to work with. We're very excited for our new windows!
The sales person Tim and Terry where professionals, where knowledgeable, and very friendly. Not just all business they also had conversation with me. Spent time to explain the details.
This is a company that definitely cares about their customers.Our salesman was very professional, friendly and informative with all options available and worked with us to try to get the job done within our timeframe which was a huge help.Having worked for a local business that survived on its quality of customer service, I highly recommend Coastal.
From the Jim Faro’s sales presentation to the window installation by Joe and everyone in between this was a positive experience. Their customer service is outstanding and will recommend Coastal to my friends and family. Great job, thank you.
My family and I have used Coastal for numerous projects. We loved our experiences with Coastal due to their timeliness, professionalism as well as their craftsmanship. They stand by there product, work and warrantee.
While I'm waiting to have the windows installed, so far, the sales experience has been great. Dan knew everything about their windows, and didn't try to pressure me to get unnecessary upgrades. He answered my long list of questions that I sent him over several days. He responded quickly and thoroughly. I'm looking forward to the new windows!
Our experience with Coastal W & E has been wonderful! From the time my wife made the contact phone call- a live, professional, pleasant, person answered the call and set up an appointment for the very next day, to meeting Tim and Terry. Tim and Terry measured our home for siding and discussed our options, the process, and pricing. They explained everything completely and answered all our questions. They made it so easy! We also decided to update two windows. We met Joe when he came to measure the windows to ensure a smooth installation. He was a very nice gentleman and we feel confident we have chosen the perfect company to address our home's siding needs!
I can only speak (so far) to the sales experience, which was positive and low pressure. We worked with Terrance and Tim, who were very easy to work with, knew everything about their products and weren't trying to oversell or upsell us on stuff we didn't need. We ordered the windows and are just looking forward install now!
They were on time. The crews super very professional and tidy. I loved my new windows so much I used them again for a new roof. Coop Knight was a knowledgeable salesperson
Tim and Terry Did good job with explaining the windows and the benefit of install there windows . They were on time and even followed up on me two times after they first came over. I am looking forward on getting my windows installed
Lindsay De Santis
Tim and Terry were an amazing team. They came out and gave us a wonderful overview of the siding products and answered all of our questions. They were patient and attentive in their follow through as well. Looking forward to working with them to give our old antique home a face lift!
Tim and Terry came to our home and explained in detail the windows we were interested in purchasing. They went over company information, how the product is manufactured and the way it will be installed. They were punctual and professional - as well as funny. They were very easy to work with. We look forward to working with Coastal.
We hired Coastal Windows @ Exteriors off from their Facebook ad. We had a house we were remodeling and our timeline had run out to to do all the work. They stepped in and provided accurate measurements and descriptions of the work and set a timeline that was reasonable for the work to be completed. We had a couple of hiccups when our first choice of siding became unavailable and then the same thing happened with the second choice. The factories closed down due to COVID issues. Coastal Windows & Exteriors stepped right up, found a new and better product and finished the work on-time and on budget. We would recommend you call them first for your next project!
We recently met with Tim and Terry of Coastal Windows and Exteriors about replacing some windows and siding our two family home. They were both very friendly and accommodating of our time. They went through all the details of the project and what to expect. We had some particular requests for the look of the overall project and they answered all our questions. They were professional and knowledgable and because of their service, we went ahead with the project. We look forward to having our siding and windows completed soon. Thank you!
We received three bids for replacing the siding on our house. We chose Coastal not only for their competitive price but were impressed by the experience and knowledge of representatives Terry O'Connor and Tim Allcott. As the project is still underway, we look forward to working with Terry and Tim and the crew at Coastal. Can't wait to see our 100 yr old house become new again!
My windows are not installed as of yet, but my experience with both Terry O'Connor and Tim Alcott were great. Both were professional, friendly and very knowledgeable. Also, both were very clear in explaining the process, cost, window warranties and timeline. I'm very happy with my purchase and I can't wait to see my new windows!!!!.
We called Coastal Windows & Exteriors to replace the siding and some windows on our house. Tim and Terry were here on time and prepared. They went over all the options and explained every detail. They are knowledgeable, patient and easy to talk to. Tim and Terry are a great representation of the company. We are waiting for the install and I'm sure that will go just as smoothly as the consultation did. I can't wait for our new look!
Mike Sargent (All About Flooring, NH)
Terry O'Connor and Tim Allcott have been great to work with. They came up from Mass to Derry, NH to meet with us and were very thorough in providing us with lots of options on siding and the associated prices on the spot. We have emailed them with a few changes and they respond right away. We are due to have our siding installed in about a week and I suspect with all the positive feedback we have seen online, and our interaction so far, that we will continue to be impressed with the company overall. We look forward to our house transformation and will complete the review when the job is done .
“Great experience from beginning to end. The installation crew was extremely professional, punctual, courteous, and did a fantastic job cleaning up after each day. They also finished a little ahead of schedule – a great surprise.”
Homeowner, Wenham, MA
“It has only been a few weeks and the house is already much cooler and so we probably won’t need to use the central AC as much as we have in the past. It’s also much quieter as the windows block out a lot of outside noise. Working with the Coastal team was really easy. The most amazing thing was that all the windows (17 windows) were installed in one day and on top of all this the Coastal team really took the time to educate us on the products. We couldn’t be happier!”
“I couldn’t have been happier with the workmanship by the installers, they were efficient, professional, and even my neighbors commented on the fact they were so quiet, they didn’t know work was going on over here.”
Homeowner Nahant, MA
“Very pleased with the windows. The installers were great-staying extra long so I didn’t have to miss another day of work… Great work ethic.”
Homeowner Beverly, MA
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