Google Rating

4.4

Coastal Windows & Exteriors

4.4

Wil Dalphin

ADDENDUM: The siding is done and what a great job! The crew were friendly and professional, got the entire house resided in under a week! When they were finished, there was a slight adjustment we wanted, and they came back and handled it in an afternoon. Fantastic work! We've gotten numerous compliments on how our house looks now.We were looking to get the siding replaced on our house. We had two companies take a look and both gave about the same estimate, but Coastal went above and beyond to help us make it happen. When we weren't sure how we could afford it, their representatives pointed us toward refinancing, gave us contacts to get it done, and made sure we were okay every step of the way.But beyond that, they're also just incredibly friendly while still maintaining a great professional attitude. Tim and Terry were our representatives, and they made us feel listened to. They heard what we wanted, and helped us find a way to make it happen. When they left after our first meeting, we actually knew we could get good siding that would protect our home for decades to come and look nice doing it, and we wouldn't be drowning in debt afterward.

Jeffery DiNardo

Cooper was our point of contact, his service was superb coupled with his knowledge of the high quality materials and manufacturing processes made the decision easy to move forward with a full house window replacement.

My Tan

While waiting for our Windows to be installed. So far we were very happy with the salesman’s Cooper Knights. He was a knowledgeable sales person, professional, punctual and responsive. He was very patient and nice to explain or answer all my questions. We are looking forward to see our new Windows soon.

greg h

I recently had my home stripped and sided by Coastal Windows and Exteriors.From start to finish, they were great..The salesman that came to my home was not pushy and answered all of our questions and concerns.The crew that did the work where great, The job site was cleaned daily .Overall, the quality, speed and workmanship was A+.In dealing with the ownership about a material overage, the issue was handled swiftly, politely and to my satisfaction.I would highly recommend this company to other

Evan Olesh

Tim and Terry were great. Super helpful and professional and easy to work with. We're very excited for our new windows!

Fred Genito

The sales person Tim and Terry where professionals, where knowledgeable, and very friendly. Not just all business they also had conversation with me. Spent time to explain the details.

Rob Meuse

This is a company that definitely cares about their customers.Our salesman was very professional, friendly and informative with all options available and worked with us to try to get the job done within our timeframe which was a huge help.Having worked for a local business that survived on its quality of customer service, I highly recommend Coastal.

Michele DiMambro

From the Jim Faro’s sales presentation to the window installation by Joe and everyone in between this was a positive experience. Their customer service is outstanding and will recommend Coastal to my friends and family. Great job, thank you.

Erik Nikonchuk

My family and I have used Coastal for numerous projects. We loved our experiences with Coastal due to their timeliness, professionalism as well as their craftsmanship. They stand by there product, work and warrantee.

Jen B.

While I'm waiting to have the windows installed, so far, the sales experience has been great. Dan knew everything about their windows, and didn't try to pressure me to get unnecessary upgrades. He answered my long list of questions that I sent him over several days. He responded quickly and thoroughly. I'm looking forward to the new windows!

Robert Cloutman

Our experience with Coastal W & E has been wonderful! From the time my wife made the contact phone call- a live, professional, pleasant, person answered the call and set up an appointment for the very next day, to meeting Tim and Terry. Tim and Terry measured our home for siding and discussed our options, the process, and pricing. They explained everything completely and answered all our questions. They made it so easy! We also decided to update two windows. We met Joe when he came to measure the windows to ensure a smooth installation. He was a very nice gentleman and we feel confident we have chosen the perfect company to address our home's siding needs!

Corona Pritchard

I can only speak (so far) to the sales experience, which was positive and low pressure. We worked with Terrance and Tim, who were very easy to work with, knew everything about their products and weren't trying to oversell or upsell us on stuff we didn't need. We ordered the windows and are just looking forward install now!

Gail Cannon

They were on time. The crews super very professional and tidy. I loved my new windows so much I used them again for a new roof. Coop Knight was a knowledgeable salesperson

shawn lue

Tim and Terry Did good job with explaining the windows and the benefit of install there windows . They were on time and even followed up on me two times after they first came over. I am looking forward on getting my windows installed

Lindsay De Santis

Tim and Terry were an amazing team. They came out and gave us a wonderful overview of the siding products and answered all of our questions. They were patient and attentive in their follow through as well. Looking forward to working with them to give our old antique home a face lift!

P Majocha

Tim and Terry came to our home and explained in detail the windows we were interested in purchasing. They went over company information, how the product is manufactured and the way it will be installed. They were punctual and professional - as well as funny. They were very easy to work with. We look forward to working with Coastal.

Manny Bettencourt

Tim and Terry came to my home and in a very professional manner explained the door we purchased and the way it will be installed.We are very happy to be working with Coastal.

raney tromblee

We hired Coastal Windows @ Exteriors off from their Facebook ad. We had a house we were remodeling and our timeline had run out to to do all the work. They stepped in and provided accurate measurements and descriptions of the work and set a timeline that was reasonable for the work to be completed. We had a couple of hiccups when our first choice of siding became unavailable and then the same thing happened with the second choice. The factories closed down due to COVID issues. Coastal Windows & Exteriors stepped right up, found a new and better product and finished the work on-time and on budget. We would recommend you call them first for your next project!

Kevin Palmerino

We recently met with Tim and Terry of Coastal Windows and Exteriors about replacing some windows and siding our two family home. They were both very friendly and accommodating of our time. They went through all the details of the project and what to expect. We had some particular requests for the look of the overall project and they answered all our questions. They were professional and knowledgable and because of their service, we went ahead with the project. We look forward to having our siding and windows completed soon. Thank you!

Tom Monks

We received three bids for replacing the siding on our house. We chose Coastal not only for their competitive price but were impressed by the experience and knowledge of representatives Terry O'Connor and Tim Allcott. As the project is still underway, we look forward to working with Terry and Tim and the crew at Coastal. Can't wait to see our 100 yr old house become new again!

Diane Somers

My windows are not installed as of yet, but my experience with both Terry O'Connor and Tim Alcott were great. Both were professional, friendly and very knowledgeable. Also, both were very clear in explaining the process, cost, window warranties and timeline. I'm very happy with my purchase and I can't wait to see my new windows!!!!.

Tracy Karavetsos

We called Coastal Windows & Exteriors to replace the siding and some windows on our house. Tim and Terry were here on time and prepared. They went over all the options and explained every detail. They are knowledgeable, patient and easy to talk to. Tim and Terry are a great representation of the company. We are waiting for the install and I'm sure that will go just as smoothly as the consultation did. I can't wait for our new look!

Mike Sargent (All About Flooring, NH)

Terry O'Connor and Tim Allcott have been great to work with. They came up from Mass to Derry, NH to meet with us and were very thorough in providing us with lots of options on siding and the associated prices on the spot. We have emailed them with a few changes and they respond right away. We are due to have our siding installed in about a week and I suspect with all the positive feedback we have seen online, and our interaction so far, that we will continue to be impressed with the company overall. We look forward to our house transformation and will complete the review when the job is done .

Ray Howell

Emily has been a pleasure to work with! She's very attentive, punctual and very detailed oriented. She's been very easy to work with and has been a great partner in our project. I highly recommend Emily and the rest of the team at Coastal Windows & Exteriors for your next project!

Tiffany L

We love our new windows! We were very happy with all aspects of the process and with every member of the staff at Coastal Windows. The staff were knowledgeable, courteous, and responsive. The installers followed the social distancing safety guidelines, worked efficiently, and showed pride in their work. The new windows for our kitchen are beautiful and completely open up the room. We would highly recommend Coastal Windows!

Stephanie Howe

Fast, affordable, and outstanding communication. I had some concerns and they truly went above and beyond to address them! Highly recommended!

Michael G

We had the pleasure of having Coastal Windows & Exteriors install vinyl siding and replace two windows. We got to meet with David himself to go over everything, was able to answer all of our questions. Working with Stephanie to set up the schedule for everything was a breeze, she was super responsive and even when we ordered custom shutters that took a little longer to get from the manufacturer; she still made sure to reach out with updates along the way. Now that everything is installed and complete we can't thank Waldir and his team enough, they were all very professional, cleaned up after themselves and left our house looking amazing. 10/10 would recommend or use again.

Meredith Flanagan

Tim and Terry were super helpful and willing to take the extra step to ensure we got what we wanted.

James Botsolis

My wife and I contacted Coastal Windows to talk about siding our house and replace one window at our home and a large 3 bay window at my mother's home. Tim and Terry showed up on a Saturday and were both extremely knowledgeable, friendly and kind. They stayed for as long as we wanted to answer all of our questions. They were the first company that I ever hired on a first impression and how courteous they were. The house looks fantastic. Everyone that I know including neighbors and friends have commented on how great the house looks. One neighbor even thanked me for increasing his property value because of how the house looks. A 2 week job turned into 5 days. My wife could not believe how hard the installers worked and quickly they finished the job. I would definitely recommend Coastal Windows & Doors.Jim Botsolis

Danielle Mullin

We met with Emily after scheduling an appointment to discuss replacing some windows & updating our old rotted exterior with vinyl siding. Emily arrived on time, was courteous (wore a mask & asked if she needed to remove her shoes-especially because it was rainy and muddy outside). She answered EVERY single question we asked (and there were a lot). She was patient, thorough, informative and very professional. The products they offer are by far the best and worth the investment to make our house stand the test of time. I highly recommend Coastal Windows & Exteriors for their attentive service, quality of product and professional team. Thank you Emily for all your patience and thorough exploration of options to make the right choice on materials!

David Broberg

Coastal Windows is hands down the most courteous, professional, and attentive business we have worked with since we bought our fixer upper. Our initial home visit by Tim & Terry told us everything we had to know about whether or not Coastal Windows was the right choice. They were right on time, knowledgeable, and genuinely excited for the work we were planning on doing together. They have kept great contact with us since, even sending us a personalized handwritten Christmas card. That was awesome! I cannot wait to see their good work come to fruition when the windows get installed.

Heather Mason

I've contacted Coastal twice for help with my house and both times they were extremely honest, helpful and responsive! The first time was to get an estimate for siding and to replace a window. I was told that I didn't actually need siding (yet) and the window that was broken should actually be under manufacturers warantee and the sash could be replaced for free! (This was after being told by another person that I needed to replace my siding asap and the window would only cost an additional $600!) Based on the trust they built the first time, I called them again for porch windows (which most certainly need replacing!). Tim A. and Terry O. came out and both were just as fantastic as the first person! They explained everything, provided a lot of info I hadn't known, gave a very fair price and were incredibly responsive through the whole process! 5 out of 5 would use them again!

Mark Suscovich

Terry O'Connor and Tim Allcott were great. They were very thorough in explaining the process, cost, construction, and final look. They were very responsive throughout the process following up with me regularly to make sure everything was going according to plan and that I was happy with my purchase. I would definitely use Coastal Windows and Exterior again.

Sammy Lee

They did siding on our home and looks great. The crew worked professionally. They were responsive to our needs. Highly recommend them. No major issues

Donna Thompson

I used Coastal Windows & Exteriors to put new siding on my house and install a new front door. Emily came to my house to go over the project with me. She helped me pick out the right siding and shutters even calling the owner of the company to discuss what color would match my roof. Emily is great very personable and she cares about you the customer. I met with Jeffrey and Emily to plan what I wanted for my door and they both helped me pick out and design my door. My house looks fantastic! It looks like a brand new house. The crew were fantastic and helped you with all your questions and quickly resolved any issues. The owners of the company David & Stephanie get involved and want you to be satisfied! The inside trim on my door was supposed to be desert sand and it was installed white and I wanted it to match my trim on my windows and doors. Emily came over to asess and fix the issue, matching the paint and going to sherwin williams to get the paint. She then painted the trim to match my doors. I can't say enough about this company! My light had to be moved to the opposite side of my front door so the shutters could fit. David coordinated their electrician to come and rewire. If you are thinking about having new siding, windows or doors installed you should definitely give this company a call.Donna Thompson

Gail Rosenberg

I haven't yet had the installation of my new siding and windows, but I've had the most wonderful experience with Coastal's courteous staff so far. Tim Alcott came to my house on three different occasions to talk to me about their products and services, and was friendly, knowledgeable and responsive. I really felt like he wanted to make sure I got exactly what I wanted. (The follow up thank you note via snail mail was a special touch!) Tim was a great introduction to this company - looking forward to my finished product soon!

Daniel H

Thanks So Much Jeffery for finishing our roof!Great working with you again

Kyle Battens

Jeffery was great and so funny! Showed us pictures of his dog and was really great to meet him!!!

Tracy McNulty

The product is quality. The crew was polite, courteous and professional and did an excellent job of clean up.We love being able to open our windows again. The house looks amazing.

shawn day

Professional, timely, and quality is how I'd describe my window repair/install work completed by coastal. Every step of the process was communicated well and the job was done in a day. There was some rot that had us thinking the worst but the installers at coastal cleaned it right out and made the house look immensely better with the updated vinyl trim. We highly recommend this excellent, reliable, local company!

Ines Maturana Sendoya

I had agreat experience with Coastal Windows when I had them install the windows on the first floor and for that reason I called them again when I was ready to install the ones on the second floor of my home. The installers arrived on time, wore their masks and maintained social distance, left everything as cleaned as they found it and were very professional overall. I recommend Coastal Windows for your windows job!

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Entry Doors in Fitchburg, MACoastal Windows & Exteriors2019-06-21T03:15:41-04:00

About This Project

This Fitchburg, MA homeowner needed two replacement doors. The doors were old, inefficient, deteriorating and drafty. Our team expertly installed two energy efficient doors and the homeowner couldn’t be happier.