If you search around online for roof installation, you might wonder how you’re supposed to choose from the sea of options. Simply picking a local roofing contractor in New England isn’t the best approach.
Gain Trust Through Credentials & Community Involvement
While experience is a must with roof installation, there are other credentials to consider when choosing the best roof installation service in Massachusetts, such as:
- GAF Master Elite President’s Club Award: This is an award given to roofing companies that hold an excellent rating on Angie’s List. It’s a prestigious award that’s only provided to best-in-class roofing contractors. Coastal Windows & Exteriors is a proud recipient!
- GAF Installation Excellence Award: This can vary from different roofing brands. But in this example, indicates that the contractor has had multiple “perfect” roof installations, based on GAF quality inspections. We proudly hold this award!
- Factory-Certified GAF Master Elite® Contractors: We’re a New England roofing company that follows GAF’s rigorous installation standards on every project. Our dedication to exceptional installation quality is evident, as we consistently earn at least 15 perfect scores annually from unannounced GAF inspections.
Knowledge is Power
When you invite a local roofing contractor to your home for a replacement quote, it’s expected for the sales team to stand as experts in their field.
You should expect the following from a professional roof replacement contractor:
- Answering questions thoroughly and without hesitation. The window contractor should also be open to answering all questions.
- Giving the why and how their roofing products will benefit your home and life. Ask for detailed examples and data, such as potential energy savings or return on investment.
- Demonstrating how each roofing product works as a system, detailing the reasons why it should be used in the project and how it enhances home performance.
- Offering additional reading materials and resources for your continued education. This can be printed materials or online, such as a blog.
- Here at Coastal Windows & Exteriors, we see education as a top priority for homeowners. This helps you make the best decision possible when upgrading your roof and understanding how your investment can help save you money while keeping your home comfortable.
Proven Portfolio & Professional Contract
The sad reality is that the average Joe can come off the street and claim that they do roof replacement. This can even be worse during times of heavy storms, whether it’s high winds or severe winter weather. Otherwise known as storm chasers, these are unethical roofing contractors that you need to think twice before handing over any type of deposit.
When you are looking for a proven portfolio, consider the following:
- Ask friends, family, and neighbors about the roofing company that you are considering. See if any of them have personal experiences to share about that company.
- Search around online for reviews. You can check places such as Angie’s List, Google, and even Facebook. This will give you insight on how the company operates and the type of service that you can expect.
- Ask to see examples of work. You can also drive through your town and go directly to the address if it is allowed and provided by the homeowner for the roofing company. Then, you can see exactly the type of craftsmanship that you should receive for your own roof replacement project. Remember, you want a commercial roofing contractor in Massachusetts with a track record to prove their professionalism.
- Never do business with roofing contractors without a contract. The contractor must describe the project along with brands and materials.
- Get an estimate of the start and end dates. Don’t forget that weather can cause delays in your project’s start or end dates.
- Contract prices are final, not estimates!
- Homeowners and company representatives both need to sign the contract.
- If you make changes to the original contract after signing it, you need a change order form.
- Refrain from ever paying more than 30% upfront. Ensure that the roofing contractor offers a Certificate of Customer Satisfaction and ask them to see the form. Do not provide final payment until you are fully satisfied!
While considering these important factors, one of the last elements to consider is the team, storefront and warranty from your New England roofing company.
Strong Warranty, Storefront & Experienced Team
What are the working hours and location of the siding contractor? Do their installers have experience? Do they offer a warranty?
Here are a few things you should look for:
- An official storefront with signage. A serious roofing company does not conduct daily office duties from inside a pickup truck.
- What is the procedure at the job site and how is the site cleaned up? Roofing companies follow procedures in order to streamline the efficiency of their team members.
- They behave professionally at all times while they are at your home. Roofing contractors should not smoke or use foul language, and always return calls promptly.
- Roofing products, as well as installation and craftsmanship, should be covered by a strong warranty. You should know what is covered, including product defects and performance failure. If the product or workmanship does not meet expectations, who is responsible? Watch the video below to learn more about the importance of warranties:
Get Quality Roof Installation from Coastal Windows
As proud GAF certified contractors, we are the #1 woman-owned New England roofing company . Trust us to replace your roof the right way, saving you energy and making your home more comfortable. Click here or call us today for a quote!
