FOR IMMEDIATE RELEASE
COASTAL WINDOWS & EXTERIORS OF BEVERLY, MA RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY
GuildQuality’s 2017 Guildmaster Award Honors Coastal Windows & Exteriors
Beverly, MA, February 2, 2017 – Coastal Windows & Exteriors of Beverly, MA received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. This is the 4th year in a row that the company has received the honor.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
Coastal Windows & Exteriors achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
The latest review for Coastal Windows & Exteriors on GuildQuality:
“I was more than satisfied. The installers and the quality exceeded my expectations. Their work was quality, they were clean, and all the windows function well. I had 12 windows replaced, and there was no errors or mistakes made, which was impressive to me. All the installers were all pleasant and easy to talk to.” -Mark S.
For more on the 2017 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
