FRANKLIN, MA — Franklin Town News readers were introduced this month to the inspiring entrepreneurial journey of Stephanie Vanderbilt, whose company Coastal Windows & Exteriors (CWE) has become a trusted resource among Franklin home improvement companies. The feature article detailed Vanderbilt’s remarkable achievement as recipient of the 2024 Small Business Person of the Year for Massachusetts award from the U.S. Small Business Administration.
“The Franklin community represents exactly the type of homeowners we love working with—people who value quality, sustainability, and long-term investment in their properties,” Vanderbilt shared in her conversation with Franklin Town News. “This SBA recognition reflects not just our business growth, but our commitment to transforming how homeowners experience the renovation process.”
Unlike traditional business profiles, the Franklin Town News article explored Vanderbilt’s unique path from public education to construction leadership, highlighting how her teaching background shaped CWE’s distinctive approach to customer relationships. This educational foundation sets the company apart from other exterior home remodel contractors in Franklin MA by prioritizing homeowner understanding before any project begins.
“When Franklin residents invite us into their homes, they’re entrusting us with their most valuable asset,” explained Vanderbilt. “That responsibility drives everything from our initial consultation process to our lifetime warranty coverage.”
Franklin readers learned how CWE’s industry credentials—including their status as a James Hardie Elite Preferred Contractor, James Hardie Service Excellence Award Winner, the only woman-owned James Hardie contractor nationally to receive the James Hardie President’s Club Award, and a GAF Master Elite Roofing Contractor—translate to superior outcomes for local homeowners.
The article highlighted CWE’s remarkable expansion from 5 employees in 2011 to more than 30 team members today, bringing increased service capacity to Franklin-area residents. This growth coincides with the company’s expanding product offerings, which now include traditional exterior solutions alongside innovative metal and solar roofing systems that provide Franklin homeowners with energy-efficient alternatives.
What particularly distinguished the Franklin Town News profile was its exploration of CWE’s community investment initiatives, including the Roofs for Heroes Program and partnerships with organizations like Essex County Habitat for Humanity. These efforts demonstrate how choosing the right home improvement contractor in Franklin MA can impact not just individual properties but broader community wellbeing.
“Franklin homeowners deserve partners who understand that renovations aren’t just about curb appeal—they’re about creating comfortable, efficient, and beautiful spaces for families to thrive,” noted Vanderbilt. “As a home remodeling contractor in Franklin, we’re committed to delivering that comprehensive value to every client we serve.”
Find the best quality home exterior craftsmanship and installation from Coastal Windows & Exteriors–the #1 woman-owned exterior remodeling company in New England. Contact us today for a free estimate!
