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What Should I Look For in a Roofing Contractor?

Written By: Stephanie Vanderbilt, Owner
Reviewed By: Coastal Windows & Exteriors
Last updated: July 15, 2026
Coastal Windows and Exteriors certifications including Google 5 star reviews BBB accreditation James Hardie Elite Preferred and Inc 5000 award
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James Hardie Siding · Vinyl Siding · Roof Replacement · Window Replacement · Entry Doors

+FINANCING UP TO 20 YEARS*
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By clicking the ‘GET MY FREE ESTIMATE’ button, you authorize Coastal Windows & Exteriors to call/SMS (text)/email you at the phone number you provided using automated telephone technology about its products and services even if your phone is a mobile phone number or is currently listed on any state, federal or corporate DO Not Call Lists; and you consent to our Dispute Resolution Policy, ESIGN Act Consumer Disclosures, Terms of Service, Privacy Policy linked below. Consent is not required to purchase. Message and data rates may apply. *

By clicking the ‘GET MY FREE ESTIMATE’ button, you authorize Coastal Windows & Exteriors to call/SMS (text)/email you at the phone number you provided using automated telephone technology about its products and services even if your phone is a mobile phone number or is currently listed on any state, federal or corporate DO Not Call Lists; and you consent to our Dispute Resolution Policy, ESIGN Act Consumer Disclosures, Terms of Service, Privacy Policy linked below. Consent is not required to purchase. Message and data rates may apply. *


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A reliable roofing contractor combines verified credentials, proven experience, and transparent communication. Certifications and reviews are your most powerful screening tools.

A reliable roofing contractor combines verified credentials, proven experience, and transparent communication. Certifications and reviews are your most powerful screening tools.

What separates a great roofing contractor from the rest

  • GAF Master Elite Certification: Only 2% of roofing contractors nationwide earn this distinction. It requires ongoing training, proven quality standards, and customer satisfaction records that most companies never achieve.
  • Verified Google Reviews: Look for contractors with hundreds of verified reviews at 4.8 stars or higher. Volume matters, a handful of reviews tells you far less than 600+ consistent ratings from real homeowners.
  • Manufacturer Warranties: Top contractors offer comprehensive warranties backed by the manufacturer. Our 50-year warranty with unlimited wind speed coverage is available exclusively through certified GAF partners.
  • Woman-Owned and Award-Winning Credentials: Coastal Windows & Exteriors is the SBA Business Person of the Year, a Best of North Shore winner, and a leading woman-owned exterior remodeling company, recognition earned project by project.
  • Clear, No-Pressure Estimates: Every reputable contractor provides written estimates with full itemization. If pricing is vague or a contractor pushes hard for a same-day signature, walk away.
  • Local Knowledge and Community Ties: A contractor who knows historic housing stock, the Victorians, the brick Colonials, the slate-roofed estates, brings context that generic national companies simply don’t have.

Our recommendation for homeowners

  • Top Recommendation: Hire a GAF Master Elite contractor with 600+ reviews and manufacturer-backed warranty coverage.
  • Best for Older Homes: Choose a contractor experienced with architectural variety and the specific challenges of older roof decks.
  • Best for First-Time Replacement: Work with a company that walks you through every step before the first shingle is pulled.

Request a free roofing estimate from Coastal Windows & Exteriors.

Browse our complete roofing FAQ guide from Coastal Windows & Exteriors.

Explore our Roofing Exterior Remodeling Home Improvement Help Center.

Still have questions about What Should I Look For in a Roofing Contractor? See the areas we serve and talk to your local roofing contractor.

Last Updated: July 2026

Where We Work

Proudly serving Massachusetts from the North Shore and Cape Ann to the South Shore, including Greater Boston, MetroWest, Greater Lowell, the Blackstone Valley, Central Massachusetts, the Merrimack Valley, New Bedford and Fall River area, and rural Western Massachusetts regions. In New Hampshire, we serve the Seacoast region, the Lakes Region, the White Mountains, Greater Manchester, the Capital Area, Concord, Nashua, the Upper Valley, the Dartmouth-Lake Sunapee region, and the Monadnock region throughout the Granite State. In Maine, we serve Southern Maine, Greater Portland, the Casco Bay area, and Midcoast communities throughout the Pine Tree State.

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Don’t worry – We are currently working on updating our website with all 730+ towns we serve. Call 978-818-1503 to schedule your free consultation.

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James Hardie Siding ✦ Exterior Portfolio Vinyl Siding ✦ Harvey Windows ✦ GAF Roofing ✦ ProVia Entry Doors

+ FINANCING UP TO 20 YEARS*

Stop Drafts. Cut Energy Bills.
Boost Curb Appeal. Increase home value.